The 2004 GMC Sierra 2500 has 1 NHTSA recall campaign affecting an estimated 1,660 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 175 complaints with NHTSA, most often about the service brakes. Last updated July 5, 2026.
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
Complaints by component
SERVICE BRAKES
33
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
27
ELECTRICAL SYSTEM
20
3fires
SERVICE BRAKES, HYDRAULIC
16
1crashes
ENGINE
9
FUEL SYSTEM, DIESEL
5
STEERING
5
1crashes
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
3
POWER TRAIN:AUTOMATIC TRANSMISSION
3
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
3
Total complaints175
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Brakes lines failed under truck do to rusted out lines”
“Emergency brakes don't engage”
“During cold mornings (wisconsin) I start my truck and I have no power steering and soft brakes. It is my understanding that the power steering runs the brake boost. Also, it is my understanding that there is a service bulletin that says that the power steering fluid should be replaced with…”
“During cold mornings (wisconsin) I start my truck and I have no power steering and soft brakes. It is my understanding that the power steering runs the brake boost. Also, it is my understanding that there is a service bulletin that says that the power steering fluid should be replaced with…”
“While driving over 50mph on the highway I get a violent shaking in the engine and the steering wheel shakes bake and forth. The engine sound very loud while its doing this. It only occurs when I am at highway speeds.”
“Tl* the contact owns a 2004 gmc sierra 2500. While driving approximately 45 mph, the contact noticed a lot of white smoke emerging from the tail pipe. The vehicle was previously repaired under warranty by gwatney buick gmc (5700 landers rd, north little rock, ar 72117) for the same failure as…”
“Exhaust manifold bolts broken”
“Pulling out of a parking lot, lost brakes. Steel brake lines by fuel tank, let go causing truck to loose brakes”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2004 GMC Sierra 2500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.