The 2019 Ford Flex has 4 NHTSA recall campaigns affecting an estimated 1,571,804 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 279 complaints with NHTSA, most often about the back over prevention. Last updated July 5, 2026.
Recall campaigns
STRUCTURE25V7320002025-10-2492,347 affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's…
BACK OVER PREVENTION25V6950002025-10-131,448,655 affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is…
Consequence
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be…
BACK OVER PREVENTION24V9510002024-12-2030,715 affected
Defect
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Consequence
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's…
ELECTRICAL SYSTEM18V5480002018-08-2087 affected
Defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Consequence
An electrical arc can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this…
Complaints by component
BACK OVER PREVENTION
94
1crashes
UNKNOWN OR OTHER
46
STRUCTURE
29
2crashes
ELECTRICAL SYSTEM
22
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
16
STRUCTURE:BODY
14
BACK OVER PREVENTION: WARNINGS
11
VISIBILITY/WIPER
11
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
6
ENGINE
5
Total complaints279
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Back up camera is inverted. Its been 8 months sinse recall. Nothing from ford. 2 computer screen will not update,”
“2019 flex , odometer reading 58,190. Coolant seen on lower part of engine along with low coolant level. Took to dealership who confirmed the water pump failed and was leaking. We were lucky it was caught early before coolant leaked into the engine, causing the engine to stop while driving and…”
“The contact owns a 2013 ford explorer. The contact stated that while driving at an undisclosed speed, the a-pillar trim on the passenger side windshield started to detach. The contact also stated that the trim located on the driver’s door had also detached. The contact received notification of…”
“The contact owns a 2019 ford flex. The contact stated while reversing, the rear view camera screen displayed a blue screen. In addition, the error code indicated that the rear view camera display was unavailable. The failure occurred intermittently. The dealer was made aware of the failure, and…”
“See attached document for complaint.”
“See attached document for complaint.”
“Rear view camera inoperative. Safety recall issued dec of 24 and still no sign of a remedy from ford. That makes 2 safety recalls on my vehicle with no fix. The other 25v732 was issued nov 25. I’ve already had 2 incidents that resulted in minor bumps and scratches in the rear due to loss of the…”
“See attached document for complaint.”
Defect investigations
InvestigationPE24030 Opened 2024-10-11 · closed 2026-02-02
Rear-view Camera Failure
On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report blank, distorted,…
InvestigationPE25007 Opened 2025-08-07 · open
B-Pillar Trim Detachment
The Office of Defects Investigation (ODI) has received five complaints alleging the detachment of the B-pillar trim piece in model year 2019 Ford Flex vehicles manufactured by Ford Motor Company. The complaints allege that the trim piece can detach without warning while driving at highway speeds, resulting in a…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2019 Ford Flex as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.