2020 Custom Truck & Body Works Ford F-550 Recalls

Recalls on record Updated July 2026

The 2020 Custom Truck & Body Works Ford F-550 has 3 NHTSA recall campaigns affecting an estimated 994 vehicles. Recall repairs are always free at any authorized dealer. Last updated July 5, 2026.

Recall campaigns

ELECTRICAL SYSTEM 25V329000 2025-06-02 3 affected
Defect

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

Consequence

Overloaded electrical circuits can overheat, increasing the risk of fire.

Remedy

Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.

ELECTRICAL SYSTEM 24V347000 2024-05-16 1 affected
Defect

Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

Consequence

Overloaded electrical circuits can overheat, increasing the risk of fire.

Remedy

Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

ELECTRICAL SYSTEM 21V408000 2021-06-01 990 affected
Defect

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Custom Truck & Body Works Ford F-550 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.