2020 Crossroads Cruiser Recalls

Recalls on record Updated July 2026

The 2020 Crossroads Cruiser has 3 NHTSA recall campaigns affecting an estimated 1,175 vehicles. Recall repairs are always free at any authorized dealer. Last updated July 5, 2026.

Recall campaigns

ELECTRICAL SYSTEM 20V037000 2020-01-23 1,112 affected
Defect

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL),…

Consequence

In the event of a short circuit in the wiring, there may be an increased risk of fire.

Remedy

Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.

TRAILER HITCHES 19V596000 2019-08-14 9 affected
Defect

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.

Consequence

In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.

EQUIPMENT 19V440000 2019-06-11 54 affected
Defect

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.

Consequence

If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.

Remedy

Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Crossroads Cruiser as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.