The 2021 Chrysler Pacifica has 7 NHTSA recall campaigns affecting an estimated 1,120,118 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 650 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be…
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to…
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
AIR BAGS24V7930002024-10-2426 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers…
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
BACK OVER PREVENTION24V4360002024-06-131,033,433 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from…
Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for…
SEATS22V1810002022-03-241,160 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Consequence
An unsecured seat increases the risk of injury in a crash.
Remedy
Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
Complaints by component
ELECTRICAL SYSTEM
139
3crashes1fires1injuries
ENGINE
137
2crashes3injuries
POWER TRAIN
117
3crashes3injuries
FUEL/PROPULSION SYSTEM
72
1crashes3injuries
UNKNOWN OR OTHER
49
2injuries
VEHICLE SPEED CONTROL
22
BACK OVER PREVENTION
16
STEERING
11
SEATS
10
SERVICE BRAKES
10
4crashes2injuries
Total complaints650
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“My 2021 chrysler pacifica hybrid has a recurring hybrid/electrical defect that causes the accelerator to lose all power while driving, leaving the vehicle unable to accelerate or respond to throttle input. The vehicle remains “on,â€� but it cannot move under its own power and must be coasted or…”
“My 2021 chrysler pacifica hybrid has a recurring hybrid/electrical defect that causes the accelerator to lose all power while driving, leaving the vehicle unable to accelerate or respond to throttle input. The vehicle remains “on,â€� but it cannot move under its own power and must be coasted or…”
“My 2021 chrysler pacifica hybrid has a recurring hybrid/electrical defect that causes the accelerator to lose all power while driving, leaving the vehicle unable to accelerate or respond to throttle input. The vehicle remains “on,â€� but it cannot move under its own power and must be coasted or…”
“The contact owns a 2021 chrysler pacifica. The contact stated that the message "service gear shifter" was displayed, and the gear shifter lights were not illuminated. Additionally, the contact stated that the ess system malfunctioned, and the 12-volt battery had failed, which the contact related…”
“While driving on interstate 15 and going 65-70mph the vehicle dashboard flashed “charging error, vehicle will shut downâ€�. Before my wife could make it through traffic to the shoulder the vehicle lost all motive power including power steering. She was able to just coast the vehicle and get into…”
“After deploying the second-row stow 'n go captain's chair seat from its stowed position in the floor, the integrated headrest fails to lock in the upright, passenger-safety position. The headrest remains folded forward or flops forward under normal conditions and cannot be secured in the upright…”
“I encountered two incidents of the same type. One was on friday, march 27, 2026, the same day I picked up the vehicle from a local chrysler dealership, where software updates and issues related to recalls were supposedly completed. The vehicle was at 38% battery level at the time of pick up from…”
“I encountered two incidents of the same type. One was on friday, march 27, 2026, the same day I picked up the vehicle from a local chrysler dealership, where software updates and issues related to recalls were supposedly completed. The vehicle was at 38% battery level at the time of pick up from…”
Defect investigations
InvestigationPE22008 Opened 2022-07-22 · closed 2024-03-27
Transmission fault leading to loss of motive power
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010…
InvestigationRQ24004 Opened 2024-02-27 · open
Loss of motive power due to an internal wiring connector short.
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Chrysler Pacifica as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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