The 2024 Chevrolet Trax has 1 NHTSA recall campaign affecting an estimated 60,154 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 222 complaints with NHTSA, most often about the electrical system. Last updated July 20, 2026.
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Complaints by component
ELECTRICAL SYSTEM
60
2fires
ENGINE
46
1crashes5fires
UNKNOWN OR OTHER
23
2fires
EXTERIOR LIGHTING
17
POWER TRAIN
11
1fires
SERVICE BRAKES
11
1crashes
VISIBILITY/WIPER
9
AIR BAGS
5
5crashes9injuries
ENGINE AND ENGINE COOLING
5
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
3
Total complaints222
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Catastrophic internal failure (e.g., connecting rod issue punching the block),”
“The contact owns a 2024 chevrolet trax. The contact stated that while driving approximately 25-35 mph, the front center of the vehicle crashed into the center rear end of another vehicle; however, the air bags failed to deploy. The contact was distracted by an ambulance approaching and did not…”
“We were driving on the highway when the trax suddenly made a popping sound, all the electric went off, and then the engine cut off. We lost control of steering for a bit, we're able to get to the side of the road. We had the car towed to the local chevrolet dealer for diagnostics. The service…”
“The display system on serval occasions has been blinking on and off. I can not touch the entertainment display system and the speedometer display also malfunctions not displaying correct speed and malfunctioning the blinker light, back up camera, etc. I have videos of occurrences which I can not…”
“The contact owns a 2024 chevrolet trax. The contact stated that while driving approximately 35 - 50 mph, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators,…”
“The contact owns a 2024 chevrolet trax. The contact stated that while driving approximately 35 - 50 mph, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators,…”
“The contact owns a 2024 chevrolet trax. The contact stated that while driving approximately 35 - 50 mph, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators,…”
“Our vehicle is doing the same identical thing as other 2024 trax that are under a recall. The dealer is wanting to charge a diagnostic fee to even look at it. This is crazy when other 2024 trax are under the recall and get it fixed for free. Instrument panel blackout recall the issue is the…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2024 Chevrolet Trax as of
July 20, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.