NHTSA Recall 25V463000
Filed by Daimler Vans USA, LLC. Component: Equipment. Reported 2025-07-11. An estimated 43,422 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
What the manufacturer will do
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Manufacturer campaign number: VS2GARPIN