NHTSA Recall 25V243000
Filed by Prevost Car (US) Inc.. Component: Structure. Reported 2025-04-14. An estimated 15 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
What the manufacturer will do
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
Manufacturer campaign number: SR25-10
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.