NHTSA Recall 24V899000
Filed by Keystone RV Company. Component: Trailer Hitches. Reported 2024-11-27. An estimated 303 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
Risk
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
What the manufacturer will do
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Manufacturer campaign number: 24-459
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.