NHTSA Recall 24V893000
Filed by Volvo Bus Corporation. Component: Equipment. Reported 2024-11-26. An estimated 5 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
What the manufacturer will do
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
Manufacturer campaign number: SR24-86
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.