NHTSA Recall 24V344000
Filed by Volkswagen Group of America, Inc.. Component: Equipment. Reported 2024-05-15. An estimated 79,965 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risk
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
What the manufacturer will do
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Manufacturer campaign number: 919A
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.