NHTSA Recall 23V862000
Filed by Tesla, Inc.. Component: Electrical System. Reported 2023-12-19. An estimated 120,423 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
What the manufacturer will do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Manufacturer campaign number: SB-23-00-009
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.