NHTSA Recall 23V807000
Filed by Mercedes-Benz USA, LLC. Component: Service Brakes, Hydraulic. Reported 2023-12-01. An estimated 2,797 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Risk
Extended stopping distance can increase the risk of a crash.
What the manufacturer will do
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.