NHTSA Recall 23V806000
Filed by Daimler Vans USA, LLC. Component: Structure. Reported 2023-12-01. An estimated 131 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
What the manufacturer will do
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Manufacturer campaign number: VS3LACKHA
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
- 2021 Freightliner Sprinter 1500
- 2021 Freightliner Sprinter 2500
- 2021 Freightliner Sprinter 3500
- 2021 Freightliner Sprinter 4500
- 2021 Mercedes-Benz Sprinter 1500
- 2022 Mercedes-Benz Sprinter 1500
- 2023 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 2500
- 2022 Mercedes-Benz Sprinter 2500
- 2023 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 3500
- 2022 Mercedes-Benz Sprinter 3500
- 2023 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 4500
- 2022 Mercedes-Benz Sprinter 4500
- 2023 Mercedes-Benz Sprinter 4500