NHTSA Recall 23V629000
Filed by Mercedes-Benz USA, LLC. Component: Trailer Hitches. Reported 2023-09-11. An estimated 12,118 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.
Risk
A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.
What the manufacturer will do
Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.
Manufacturer campaign number: 2023090010/120002
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.