NHTSA Recall 22V868000
Filed by General Motors, LLC. Component: Back Over Prevention. Reported 2022-11-23. An estimated 10,199 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
What the manufacturer will do
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Manufacturer campaign number: N222373320
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.