NHTSA Recall 22V099000
Filed by Daimler Vans USA, LLC. Component: Back Over Prevention. Reported 2022-02-22. An estimated 17,093 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
What the manufacturer will do
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Manufacturer campaign number: VS2RUEKAM
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.