NHTSA Recall 21V717000
Filed by Volvo Bus Corporation. Component: Exterior Lighting. Reported 2021-09-15. An estimated 860 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
What the manufacturer will do
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Manufacturer campaign number: SR21-85
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.