NHTSA Recall 21V412000
Filed by Sutphen Corporation. Component: Equipment. Reported 2021-06-02. An estimated 8 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
Risk
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
What the manufacturer will do
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.