NHTSA Recall 21V110000
Filed by Polestar Automotive USA, Inc.. Component: Electrical System. Reported 2021-02-24. An estimated 3,457 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Risk
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
What the manufacturer will do
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Manufacturer campaign number: R10079
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.