NHTSA Recall 20V803000
Filed by Volvo Bus Corporation. Component: Power Train. Reported 2020-12-21. An estimated 553 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
Risk
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
What the manufacturer will do
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Manufacturer campaign number: SR21-81; SR21-80
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.