NHTSA Recall 20V627000
Filed by Mercedes-Benz USA, LLC. Component: Power Train. Reported 2020-10-09. An estimated 2 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.
Risk
If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
What the manufacturer will do
The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.
Manufacturer campaign number: 2020100020
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.