NHTSA Recall 20V597000
Filed by Volvo Bus Corporation. Component: Engine. Reported 2020-09-29. An estimated 10 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
Risk
An engine that can be started while being worked on increases the risk of injury to the service technician.
What the manufacturer will do
Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Manufacturer campaign number: SR20-87
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.