NHTSA Recall 20V373000
Filed by Toyota Motor Corporation. Component: Steering. Reported 2020-06-24. An estimated 46 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Risk
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
What the manufacturer will do
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Manufacturer campaign number: 20TB11 / 20TA11
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.