NHTSA Recall 20V040000
Filed by Rosenbauer America. Component: Suspension. Reported 2020-01-23. An estimated 67 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Risk
A loss of hydraulic steering assist can increase the risk of a crash.
What the manufacturer will do
Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
Manufacturer campaign number: 19E-045
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.