NHTSA Recall 19V873000
Filed by Jayco, Inc.. Component: Structure. Reported 2019-12-10. An estimated 51 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Risk
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
What the manufacturer will do
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Manufacturer campaign number: 9901503
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.