NHTSA Recall 19V447000
Filed by Chrysler (FCA US, LLC). Component: Power Train. Reported 2019-06-13. An estimated 81,615 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
What the manufacturer will do
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Manufacturer campaign number: V69
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.