NHTSA Recall 17V640000
Filed by Chrysler (FCA US, LLC). Component: Seats. Reported 2017-10-10. An estimated 363,930 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
What the manufacturer will do
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Manufacturer campaign number: T56
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.