NHTSA Recall 14V545000
Filed by Mack Trucks, Inc.. Component: Forward Collision Avoidance. Reported 2014-09-09. An estimated 538 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
Risk
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
What the manufacturer will do
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Manufacturer campaign number: SC0381
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.