RecallRepo

NHTSA Recall 03V448000

Filed by Thor California, Inc.. Component: Equipment. Reported 2003-11-04. An estimated 14,522 vehicles are affected. Recall repairs are free at any authorized dealer.

Defect

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

What the manufacturer will do

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR THOR CALIFORNIA AT 1-909-697-4190.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Does this recall apply to your car? Check your VIN on NHTSA's official recall lookup →

Vehicles covered by this recall