NHTSA Recall 00V131002
Filed by WESTERN STAR TRUCKS, INC.. Component: Power Train. Reported 2000-05-05. An estimated 3 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH EATON AUTOSHIFT GEN II TRANSMISSION ASSEMBLIES. DUE TO A SOFTWARE PROBLEM IN THE TRANSMISSION ASSEMBLIES, THE TRANSMISSION WILL SELECT THE WRONG GEAR.
Risk
IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY OR CRASH.
What the manufacturer will do
EATON IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS RECALL. DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS.
Notes
OWNER NOTIFICATION BEGAN MAY 15, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-868-6445 OR EATON AT 1-888-880-0970. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).